Egypt Concierge takes great pride in offering its clientele comprehensive venue reservation services across a diverse range of establishments, encompassing hotels, restaurants, lounges, nightclubs, and other prestigious locales within Egypt. To ensure a seamless and successful reservation experience, we kindly request that you familiarize yourself with the following policies:
Payment:
- All reservations, whether individual, bundled in packages, or secured through membership agreements, require upfront payment in its entirety.
- Refund Policy: While Egypt Concierge enjoys exceptional relationships with various venues, granting access to exclusive privileges and preferential treatment, in the unlikely event of a reservation request not being fulfilled, clients will receive a full refund of the associated payment.
Venue Rules and Conduct:
- Respectful Conduct: Egypt Concierge maintains a firm commitment to upholding the respective policies and codes of conduct established by each venue. We collaborate closely with our partner establishments to enforce their door policies, reserving the right to decline entry or request the departure of any individual who fails to comply with established rules or engages in disruptive behavior.
- Identification Verification: To confirm bookings and facilitate a smooth check-in process, Egypt Concierge may request presentation of a valid government-issued identification document or access to an open social media profile.
Maximizing Your Experience:
- Punctuality: Timely arrival is paramount to avoid reservation cancellations. Should unforeseen circumstances arise, we kindly request that you inform us at your earliest convenience, allowing us to liaise with the venue on your behalf.
- Dress Code: Respecting the designated dress code, if applicable, ensures a more comfortable and fitting experience for both yourself and other patrons. While exceptions may be granted in rare cases, adhering to the dress code fosters a cohesive and stylish atmosphere within the venue.
- Gratitude and Recognition: Demonstrating appreciation through customary tipping practices is recognized by vendors within the venue and can enhance your overall experience. While Egypt Concierge upholds a policy of treating all clients with equal respect and courtesy, expressing gratitude can provide an additional layer of recognition and personalized service.
- Pre-Arrival Protocol: Upon arrival, prior to check-in, please ensure you are familiar with and are adhering to the specific rules and regulations of the chosen venue.
- Responsible Conduct: Maintaining responsible behavior, particularly regarding the consumption of alcohol or other substances, is essential for fostering a safe and enjoyable environment for all patrons. Venues reserve the right to deny entry or request departure of individuals whose behavior compromises the atmosphere or poses a potential risk to themselves or others.
- Respect for Food & Beverage Services: Venues rely on their own food and beverage offerings to generate revenue and uphold hygiene standards. Therefore, bringing in outside food or beverages is strictly prohibited.
Conclusion:
By adhering to these established policies and guidelines, you can enhance your reservation experience and contribute to a positive and enriching environment within the chosen venue. Egypt Concierge remains dedicated to providing its clients with exceptional service and access to the finest establishments in Egypt. We look forward to assisting you in creating unforgettable experiences.
Egypt Concierge – your VIP gateway to Egypt’s finest venues.
- Mobile / WhatsApp: +201222281922
- WhatsApp link: https://wa.me/message/XRMAR7FOZBGWM1
- Email: info@egyptconcierger.org
